Obligations to meet when ordering medication

For belgian veterinary practioners

  • Being the manager of a veterinary medical depot and having sent us the number of the depot in question.
  • Being a registered and paid-up member of the Veterinary Practitioners’ Association

For belgian pharmacies and wholesalers

  • Being in possession of an APB number (for pharmacies) or a (933V) permit for distributing veterinary medication (for wholesalers) and having communicated this number/ permit to us.

Eligible persons outside of belgium

  • Please contact Alcyon in order to send a copy of a certificate/ degree/ permit on an ad hoc basis.

Royal Decree of 21 July 2016 relating to the conditions of use of medicines by veterinary practitioners and those taking care of animals.

Order department
Monday - Friday
7:30am to 12:30pm and 1:30pm to 4pm
04/338 84 39
Deliveries, quality and logistics department
Monday - Friday
8:30am to 12pm and 2pm to 4pm
04/338 84 22
After-sales material service
Monday - Friday
8:30am to 12pm and 1pm to 5pm